I have always found the staff to be exceptionally helpful when I telephone *** with queries or issues, they always go the extra mile to help and do it so nicely. I have been delighted with the majority of courses and have thought the teaching was excellent, with experienced and expert teaching staff. My only concern is I have sometimes been given the impression a few of the teachers don’t read the list of course requirements uploaded by the pupils and I am often worried the course will not be customised for my child and they might end up doing topics which are not relevant to their exams.